Calendar sync setup
We connect the bot to your Google Calendar or Calendly account, configure your working hours, buffer times between appointments, and maximum daily bookings — all tested before handover.
Appointment Booking
Still confirming bookings over the phone one by one?
An appointment-booking bot lets clients self-schedule 24/7 — and sends reminders so they actually show up.
End the back-and-forth of manual booking
Clinics, salons, law firms, consultancies — any business that runs on scheduled appointments loses significant revenue to no-shows and phone-tag booking. Vividlvivid's appointment-booking chatbot integrates with Google Calendar or Calendly, reads your real-time availability, and lets customers choose and confirm a slot in under two minutes — on your website, on WhatsApp, or via a link you share on social media. Once the booking is confirmed, the bot sends an automated reminder 24 hours before and another 1 hour before. Cancellations are caught early and the slot is immediately released for another client. No more half-full appointment sheets.
What you receive when we go live
Automated reminder sequence
A two-step WhatsApp or SMS reminder — at 24 hours and again at 1 hour before the appointment — reduces no-shows by an average of 40% in the first month, based on our Eldoret client data.
Cancellation and rescheduling flow
When a client cancels, the bot acknowledges, releases the slot, and offers them three alternative times — all without involving your reception staff.
Honest limits of booking automation
Appointment automation works smoothly when your service fits a standard time slot (30 minutes, 1 hour) and when your calendar tool supports API access. It is less straightforward if your appointments vary greatly in duration, require pre-visit documents or payments processed through a custom internal system, or if your team's availability changes daily in unpredictable ways. In those cases we can still reduce friction — for example by automating the pre-screening questions and sending a manual confirmation link — but we will tell you upfront which parts of the flow still require a human step rather than promise full automation where it is not realistic.
Fill your calendar without lifting the phone
Get a personalised demo for your clinic, salon, or consultancy and see the booking flow live.