Contact
Got a question? We're quick to reply.
Send us a message and we'll come back to you within one business day — usually much sooner.
Ways to reach us
Oginga Odinga Street, Eldoret 30100, Kenya · hello@vividlvivid.com · +254 722 456 789 · Monday to Friday 08:00–17:00, Saturday 09:00–13:00
What to include in your message
The more context you share, the faster we can give you a meaningful answer. Tell us the type of business you run, the primary channel where your customers contact you (WhatsApp, website, Facebook), roughly how many messages you receive per month, and whether you already use a CRM or helpdesk tool. If you have a specific chatbot capability in mind — lead capture, support automation, appointment booking — mention it and we will come prepared with relevant examples from a similar Kenyan business we have already worked with.
Common pre-sales questions
How long does it take to go live?
For standard deployments — lead capture, FAQ bot, or appointment booking — the typical timeline from first meeting to live bot is 10–14 working days. Complex multi-channel deployments with custom CRM integrations can take three to four weeks.
Do I need to know how to code?
No. You add a small JavaScript snippet to your website (your web developer can do this in under five minutes) and we handle everything else. For WhatsApp and Facebook deployments, we handle the API approvals and channel setup on your behalf.
Is the bot trained in my specific industry?
Yes. We do not use a generic chatbot template. During onboarding, we build a knowledge base from your own materials — your FAQs, your price list, your service descriptions — so the bot speaks accurately about what you actually offer.
Ready to stop missing customer conversations?
Fill in the contact form and let's talk about what a Vividlvivid chatbot can do for your specific business.